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All of our lovely garments are in stock and available for immediate delivery
• TRACKING NUMBER REQUEST Our automated systems send out your tracking number to the e-mail address you provided with your order. If you haven't received your tracking number, please click here to e-mail us a tracking number request. For faster service, please include your order number. We e-mail you your tracking number information, along with the current location of your package.
• RETURNS & EXCHANGES Money back guarantee, shipping cost reimbursement on exchange requests, and other general policies along with relevant detailed information. Click here for our complete policy.
• FAQS Click herefor answers to common customer questions.
• SHIPPING RATES & POLICIES From New York to Los Angeles and Madrid to Tokyo, we offer a multitude of domestic and international delivery options. Click here for complete information.
• PRIVACY POLICY AND WEBSITE SECURITY We never share customer information with outside organizations and use the latest SSL 128-but encryption security methods to safeguard and protect your order and data. Click here for more information.
Additionally, many of your questions may be answered by visiting your account page. Some of the features you'll find in your account page are:
VIEW CURRENT ORDER & PAST ORDER HISTORY Looking to purchase an item from last month's order and can't find the original order and can't remember the item name? Find many answers here.
EDIT YOUR SHIP TO INFORMATION Make changes to your addresses on file
CHANGE PASSWORD SETTINGS Make security adjustments to your account here
ADJUST YOUR ACCOUNT PREFERENCES Change your sign-in name, e-mail contact, etc.
MODIFY YOUR PAYMENT INFORMATION ON FILE Make payment information adjustments
If the account management system isn't enough, consider the following links.
Sign into your account by clicking here. If you don't already have an account on file, we encourage you to create a new account by clicking here.
• STILL NEED HELP? If you haven't found your answer, please send us an e-mail by clicking here. If this link doesn't work, please e-mail us to care1@chicmystique.com. Additionally, you may call us at 1-866-378-4566 Monday - Friday, 9.30AM to 5:00PM, EST.
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FEEL SECURE WITH YOUR PURCHASE:
Since our inception in 2002, we've delivered over 20,000 orders worldwide. Our reputation and history have allowed us to become an Authorize.net Verified merchant, a GeoTrust Authenticated website, a ScanAlert Hacker Safe e-commerce site, and are a member of the Better Business Bureau.
®2007 ChicMystique.com
Website photography, the Cosabella logo, Cosabella "bow" logo, Cosabella Mare, and Cosabella Mare logo are registered trademarks and property of Cosabella.
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